Profit, Safety, Dignity: How the Cost of Relational Quality (CRQ) Drives EBIT : The Complete MBA & Practitioner Edition The Human Machine – GWA Series ... (The Human Machine – GWA Series: Book 2)

What if your MBA taught you that the most expensive line item in any company isn’t on the balance sheet? Profit, Safety, Dignity introduces the Cost of Relational Quality (CRQ) — the first practical, euro‑denominated framework that quantifies the financial impact of psychological safety, error transparency, and cross‑functional collaboration.Ideal for CFO, CEO, MBA courses in management accounting, organisational behaviour, and strategic execution,this Definitive Reference Edition bridges the gap between hard financial analysis and the human drivers of performance. Through a detailed case study, seven leading KPIs, and a 90‑day intervention roadmap, you’ll learn to measure the hidden costs of conflict, avoidable turnover, and presenteeism — and present your findings in a board‑ready integrated quarterly dashboard.Every chapter includes practical exercises with fully worked solutions, making it equally suited for self‑study, the classroom, and executive workshops. You’ll also receive the exclusive Deep‑Dive Vademecum, a mobile‑friendly field guide that maps every relational cost directly to the P&L lines they distort.Master the framework that redefines how future CFOs and CEOs connect human capital to EBIT.Part of The Human Machine – GWA Series.Exclusive to This Definitive Edition:✔ Full exercise solutions embedded in the book – ideal for MBA participants, corporate training, and self‑study. No external downloads required for the learning cycle.✔ The Deep‑Dive Vademecum (Annex G) – a table‑free, smartphone‑friendly field guide that exhaustively maps every hidden relational cost (C₁ through C₄) into its sub‑species. It reveals exactly where each cost hides in your statutory P&L and Activity‑Based Costing models, details the psychological safety mechanism that drives it, and provides advanced detection clues any manager can use immediately.✔ The Composite Relational Capital Rating (A through F) – a single‑letter, credit‑rating‑style summary of an organisation’s relational health.✔ Worldwide implementation guide – cultural calibration using Hofstede’s Power Distance Index, multi‑currency adaptation, and a tiered multinational deployment model.Who Needs This BookMBA students, business school faculty, and executive education participants looking for the definitive bridge between management accounting and organisational behaviour.CFOs and finance professionals who want to see psychological safety and collaboration translated into hard euros – and presented next to EBIT in the Board pack.CHROs and HR analytics leaders seeking to quantify human capital risk and prove the ROI of a healthy culture.Operations and plant managers who see every day that “soft” factors determine defect rates, overtime, and on‑time delivery – and now have the financial language to prove it.Investors, credit analysts, and M&A professionals who need a tool to assess a company’s true execution capability before committing capital.The statutory accounts are the scale. The CRQ framework is the stethoscope. You need both instruments to form a complete diagnosis of any organisation. Read more